FAQ

Frequently Asked Questions About My Services.

 

 

How do I commission you?

What’s the best way to communicate with you?

Why don’t you show prices/ how much do you charge?

How long will my commission take to complete?

What happens in I’m not happy with the artwork?

How do you take payment?

Do you work on small projects?

Would I own the rights to the illustrations?

When do I pay you?

Can I get sample sketches?

Do you do animation?

Can I use the artwork on your website?

How do you create your artwork?

What files do I receive at the end?

What’s a vector?

 

How do I commission you?

If you’re looking to commission or hire me, I’d refer you to the contact page, so you can fill out the form. I would just need your name, contact info and some details about your project. I shall email you back, most likely with a quote if I have enough detail and then we can get the ball rolling.

 

What’s the best way to communicate with you?

My preference for this is generally via email. Why? So I have everything logged down and ready to refer back to if/ when I start working on your commission. I’m more than happy to pick up the phone and speak with you. However, I will most likely ask for an email summary of our conversation so I can refer back. I’m also happy to meet in person. If you’re local to me, you’re more than welcome to visit me in my studio.

 

Why don’t you show prices/ how much do you charge?

 

I don’t show prices as each project is different to the next. There are too many variables involved to have set prices for things.  There are certain services I offer set prices for, such as single character mascot design and individual personalized cartoon portraits. I get emails every so often asking “How much for a cartoon?”. The problem with that question is ‘cartoon’ is such a generic term. It’s like asking a builder “how much to build me a house?”. Well, how big is the house? How many rooms? How big a plot? etc. I need info about your needs to be able to give an accurate price.

How long will my commission take to complete?

This depends on a number of factors. Namely, how busy my current schedule is, how big your project is and also potentially how urgent you need it. As an average, I’d say most small to medium sized projects are completed within 1-2 weeks.

 

What happens in I’m not happy with the artwork?

 

My services include unlimited revisions. So I will endeavour to correct the artwork until you are 100% satisfied. If in the unlikely event we can’t get anywhere, then I will happily offer a full refund.

 

How do you take payment?

Checks, PayPal or bank transfer work well.

 

Do you work on small projects?

 

Yep, I undertake commissions of any size.  Need a professional to draw a fingernail?… I’ll happily oblige. Or oppositely, a cartoon version of the beautiful artwork on the Sistine Chapel ceiling… I’m your guy.

 

Would I own the rights to the illustrations?

 

Yes, all image rights are included with the quotes. Unless you’re hiring me to write humor and concepts as well. However, if you need to use cartoons with funny concpets in a book or for marketing purposes, we can discuss rights.

 

When do I pay you?

 

This can depend on the client and/ or situation. Typically with new clients I ask for a 50% deposit with the balance due upon completion. My services include unlimited revisions, ensuring you would be satisfied with the final outcome.

 

Can I get sample sketches?

 

Unfortunately I don’t do sample sketches or speculative work. My time has to be paid for. I would expect that if you like what you see on my portfolio and feel my style would be a good fit to your project, then you will happy with what I create.

 

Do you do animation?

 

I get asked a lot if I do animation. The short and technical answer is no, I do not. However, understandably many get ‘animations’ and ‘illustrations’ mixed up. Animation represents artwork that moves, like the cartoons you see on TV, while cartoon illustrations are still drawings. I have created characters and artwork for animated commerncials, (Intel Corporation & Towers Watson), as well as for recording artist's music videos.

 

Can I use the artwork on your website?

 

Most of the artwork on my website is owned by my clients that are being displayed for portfolio purposes. So pretty much, none of the artwork can be used. However, I do have a page that contains free stock illustrations. These can be used for personal projects. If you wish to use them commercially, you would need to contact me to purchase a license.

 

How do you create your artwork?

 

All my artwork is created digitally using a Wacom Cintiq. I create line-art and coloring with Adobe Photoshop.

 

What files do I receive at the end?

 

I usually send initial sketches as Adobe PDF files.  Finished artwork can be requested in any format, such as .Jpeg, or transparent PNG.

 

 

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